Do you have SSD drive for your server ?

We provide SSD drive for your server with an option of combination of SSD and 15K RPM high speed drive. These SSD and 15K RPM combination provides the maximum speed required for your web applications. We do not use any cheap hard disk(We never SATA drive)

Do you provide control panel ?

Yes, We provide control panel such as cPanel. Fully free.

Do you install ngnix/Tomcat/apache/mysql/any other server ?

Yes, By default your vps instance comes with ngnix/Apache/MySQL server. If you need any other service, inform to our technical team, We can setup for you.

In Windows OS, What is the supported version of MSSQL ?

We provide FREE MSSQL express edition, 2008, 2012 and 2016.

What is your ticket response and resolution time ?

We mostly respond to all tickets with-in 1 hour time and we mostly resolve issues within 2 hours. Though, We request you to wait for 4 hours for response.

What is the speed of the CPU & RAM (Memory)?

We use the latest CPU available in the market. At present (Jan,2018), We use E5-2620 V4 Intel dual processor with 16 Core, and 32 threads. Base Frequency - 2.10 GHz and Max Turbo Frequency - 3.00 GHz. DDR4 Memory.

Know more about RAID used to secure your data

All our servers come pre-installed with RAID and can be changed to offer different RAID options. Our servers can support RAID 0, 1, 5, 6 or 10. If you want to have maximum safety for your data, then you can go with RAID 10 and at the same time, if you want to good safety for your data and then more storage, we suggest you to go with RAID 6.

Is there any limitation on the software to be installed?

No,You can install and use any software you want in Linux and in Windows OS, you need to pay for the license if required. You can install and use any software as long as it is legal and NOT used for illegal activity.

Will I have root access?

By default, we provide root access when you buy. You can check your welcome email for more information about root access.

How many IP addresses come with my VPS?

One IP address are given with each vps server cost you paid. Additional IP addresses can be purchased by contacting our support team. [Note: Spamming or any illegal activity are strictly banned].

How can I work on my servers remotely ?

You can perform administration task using SSH access on Linux servers or RDP (Remote Desktop Protocol) for Windows vps servers. For any further assistance, please contact our support team.

If hardware fails who is responsible for replacing it ?

We extensively test our hardware and only use the highest quality equipment, all hardware at some point in time will eventually fail. We directly responsible for your hardware replacement and we offer a four-hour guaranteed part replacement on all hardware failures.

Do you provide managed VPS?

Yes, We prefer to give only managed server to our customers. It becomes easy for our experts to manage, rather than by clients. Most of our clients are having good experience in managing the web application part of the vps servers, but when it comes to OS level problem or any complex issues, they depend on our experts hosting customers.

What kind of hardware do you use?

We use all the latest hardware for vps servers, Mainly from top brands such as Cisco, SuperMicro and Dell. We provide RAM from 2GB to up to 128 GB RAM of vps servers. If you want any specific hardwares, Please contact our sales team, We will be glad to help you.