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Domain Names
How do I renew my domain?
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Can we hide my contact information in whois?
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How to Generate the Authorization Code to Transfer Your Domain Name ?
How to log into your Domain Control Panel?
How to lock and Unlock your Domain Names ?
Control Panel
What is URL to login to Control Panel?
I forgot my control panel password. How to retrieve it?
How do I update my profile information?
Is it possible to update my webpage from control panel?
Is it possible to zip/unzip my pages from control panel?
Cpanel Guidance
What is the difference between Client area and cPanel ?
How to Upload Files using File Manager in Cpanel?
How to create an FTP account ?
Emails
How to create new email address?
How to reset email password?
Can forward email from one account to other?
How to access my emails in webmail?
How to configure my email in Email clients?
Will I be able to check my emails when I am away from my home/office computer?
What is the size limit for the Mail Box?
Name Server/DNS
How do I change Nameservers for my domain?
How to add an A record?
How to add a MX record?
Can I add a CNAME record?
Url Forwarding/Masking
How to Update Contact Information of Domain Name?
How to Enabling and Disabling Auto-Renewal ?
Data Centers
What type of Data center you are using?
How reliable is your data center?
What uptime do you guarantee?
What steps do you take for server security?
What internet connectivity you have in datacenter?
What power back up system do you use?
Pre-Sales Questions
What are the services you offer?
What type of hosting service you provide?
Ordering Process
I want to register a domain and hosting account with you. How do I do that?
I have already registered a domain name. How to order just one web hosting account?
How to place an Domain, Hosting order and Domain Name Registration and Web Hosting Packagess?
Hosting
What are the different hosting packages you provide in shared hosting?
For E-commerce website, which plan I should go with?
I am completely confused; help me to choose a package for web-hosting?
What is add-on Domain, sub domain and parked domain ?
Shared Hosting Vs VPS Vs Dedicated Hosting
Billing
Where do I see the billing contact information?
How do I see payment history?
What are the billing options available?
Will I get a reminder email before billing due date?
I am sending a cheque/Demand draft. Is there any additional fee?
What are your account details? Where do I transfer?
FTP
How many FTP account will I get with my account?
How to create an FTP account?
How to reset FTP password?
How to connect to FTP using FileZilla or any other FTP program?
How to take back up of files and folders?
How to upload my webcontents using FTP ?
Server Configuration
How to make a different page first page instead of index.html?
How to redirect to www.domainname.com?
How to enable PHP parameter values only for my account?
What operating system you are using?
Which web-server you are using?
MySql
What database you offer?
How many database we can create?
How to create new data base?
How to reset database user password?
Is there GUI or phpmyadmin for administering database?
Getting Started
How to create a basic Home page?
How to upload files in a folder?
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